#eventbuzz-concierge-root {
  --ebc-panel: #ffffff;
  --ebc-text: #0f172a;
  --ebc-muted: #64748b;
  --ebc-accent: rgb(13, 148, 136);
  --ebc-accent-rgb: 13, 148, 136;
  --ebc-accent-text: #ffffff;
  --ebc-border: #e2e8f0;
  --ebc-user: rgb(204, 251, 241);
  --ebc-bot: #f1f5f9;
  font-family: "Segoe UI", system-ui, -apple-system, sans-serif;
  z-index: 2147483000;
  position: fixed;
  right: 20px;
  bottom: 20px;
}

#eventbuzz-concierge-root .ebc-launcher {
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 2px;
  border: none;
  border-radius: 999px;
  min-width: 72px;
  min-height: 72px;
  padding: 10px 12px 8px;
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
  cursor: pointer;
  box-shadow: 0 8px 24px rgba(var(--ebc-accent-rgb), 0.35);
}

#eventbuzz-concierge-root .ebc-launcher-logo {
  display: block;
  width: 36px;
  height: 36px;
  object-fit: contain;
  pointer-events: none;
}

#eventbuzz-concierge-root .ebc-launcher-label {
  font-size: 10px;
  font-weight: 600;
  letter-spacing: 0.02em;
  line-height: 1.1;
  text-transform: lowercase;
}

#eventbuzz-concierge-root .ebc-panel {
  display: none;
  flex-direction: column;
  width: min(380px, calc(100vw - 32px));
  height: min(560px, calc(100vh - 100px));
  background: var(--ebc-panel);
  color: var(--ebc-text);
  border: 1px solid var(--ebc-border);
  border-radius: 16px;
  overflow: hidden;
  box-shadow: 0 16px 48px rgba(15, 23, 42, 0.22);
  margin-bottom: 12px;
}

#eventbuzz-concierge-root.ebc-open .ebc-panel {
  display: flex;
}

#eventbuzz-concierge-root.ebc-open .ebc-launcher {
  display: none;
}

#eventbuzz-concierge-root .ebc-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 10px;
  padding: 12px 14px;
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
}

#eventbuzz-concierge-root .ebc-header-brand {
  display: flex;
  align-items: center;
  gap: 10px;
  min-width: 0;
}

#eventbuzz-concierge-root .ebc-header-logo {
  display: block;
  width: 32px;
  height: 32px;
  object-fit: contain;
  flex-shrink: 0;
  border-radius: 8px;
  background: rgba(255, 255, 255, 0.08);
}

#eventbuzz-concierge-root .ebc-title {
  font-weight: 650;
  font-size: 14px;
  line-height: 1.25;
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}

#eventbuzz-concierge-root .ebc-header-actions {
  display: flex;
  align-items: center;
  gap: 6px;
  flex-shrink: 0;
}

#eventbuzz-concierge-root .ebc-close {
  border: none;
  background: transparent;
  color: #cbd5e1;
  cursor: pointer;
  font-size: 22px;
  line-height: 1;
  padding: 4px 6px;
  border-radius: 6px;
}

#eventbuzz-concierge-root .ebc-close:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.08);
}

#eventbuzz-concierge-root .ebc-end-voice {
  border: 1px solid rgba(255, 255, 255, 0.22);
  background: rgba(255, 255, 255, 0.08);
  color: #e2e8f0;
  cursor: pointer;
  font-size: 11px;
  line-height: 1;
  padding: 6px 8px;
  border-radius: 8px;
  white-space: nowrap;
}

#eventbuzz-concierge-root .ebc-end-voice:hover {
  color: #fff;
  background: rgba(255, 255, 255, 0.16);
}

#eventbuzz-concierge-root .ebc-messages {
  flex: 1;
  overflow-y: auto;
  padding: 14px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-msg {
  max-width: 88%;
  padding: 10px 12px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.4;
  white-space: pre-wrap;
  word-break: break-word;
}

#eventbuzz-concierge-root .ebc-msg.user {
  align-self: flex-end;
  background: var(--ebc-user);
}

#eventbuzz-concierge-root .ebc-msg.bot {
  align-self: flex-start;
  background: var(--ebc-bot);
}

#eventbuzz-concierge-root .ebc-msg.ebc-has-cards {
  max-width: 96%;
  background: #fff;
  border: 1px solid var(--ebc-border);
  white-space: normal;
}

#eventbuzz-concierge-root .ebc-intro {
  margin: 0;
  white-space: pre-wrap;
}

#eventbuzz-concierge-root .ebc-intro + .ebc-cards-list,
#eventbuzz-concierge-root .ebc-intro + .ebc-feedback,
#eventbuzz-concierge-root .ebc-cards-list + .ebc-feedback {
  margin-top: 10px;
}

#eventbuzz-concierge-root .ebc-cards-list {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

#eventbuzz-concierge-root .ebc-session-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-session-title {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
  margin-bottom: 4px;
}

#eventbuzz-concierge-root .ebc-session-meta,
#eventbuzz-concierge-root .ebc-session-speakers {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-top: 2px;
}

#eventbuzz-concierge-root .ebc-session-time {
  font-weight: 600;
  color: #334155;
}

#eventbuzz-concierge-root .ebc-session-track {
  color: var(--ebc-accent);
  font-weight: 600;
}

#eventbuzz-concierge-root .ebc-session-topics {
  margin-top: 8px;
  padding-top: 8px;
  border-top: 1px solid var(--ebc-border);
}

#eventbuzz-concierge-root .ebc-session-topics-label {
  font-size: 11px;
  font-weight: 700;
  letter-spacing: 0.03em;
  text-transform: uppercase;
  color: #64748b;
  margin-bottom: 4px;
}

#eventbuzz-concierge-root .ebc-session-topics-list {
  margin: 0;
  padding-left: 1.1rem;
  font-size: 12px;
  color: #475569;
}

#eventbuzz-concierge-root .ebc-session-topics-list li {
  margin: 2px 0;
}

#eventbuzz-concierge-root .ebc-session-resources {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  margin-top: 8px;
}

#eventbuzz-concierge-root .ebc-session-resource {
  font-size: 12px;
  font-weight: 600;
  color: var(--ebc-accent);
  text-decoration: none;
}

#eventbuzz-concierge-root .ebc-session-resource:hover {
  text-decoration: underline;
}

#eventbuzz-concierge-root .ebc-file-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-file-title {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
  margin-bottom: 8px;
}

#eventbuzz-concierge-root .ebc-file-meta {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-bottom: 8px;
}

#eventbuzz-concierge-root .ebc-file-preview {
  display: block;
  width: 100%;
  max-height: 220px;
  object-fit: contain;
  border-radius: 8px;
  background: #fff;
  border: 1px solid var(--ebc-border);
  margin-bottom: 8px;
}

#eventbuzz-concierge-root .ebc-file-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

#eventbuzz-concierge-root .ebc-file-btn {
  display: inline-block;
  padding: 8px 14px;
  border-radius: 8px;
  border: 1px solid var(--ebc-accent);
  font-size: 12px;
  font-weight: 650;
  text-decoration: none;
  cursor: pointer;
}

#eventbuzz-concierge-root .ebc-file-download {
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
}

#eventbuzz-concierge-root .ebc-file-view {
  background: #fff;
  color: var(--ebc-accent);
}

#eventbuzz-concierge-root .ebc-file-btn:hover {
  filter: brightness(0.97);
}

#eventbuzz-concierge-root .ebc-cta-card {
  margin: 0;
}

#eventbuzz-concierge-root .ebc-cta-btn {
  display: block;
  width: 100%;
  box-sizing: border-box;
  padding: 10px 14px;
  border-radius: 10px;
  border: 1px solid var(--ebc-accent);
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
  font-size: 13px;
  font-weight: 650;
  text-align: center;
  text-decoration: none;
  cursor: pointer;
}

#eventbuzz-concierge-root .ebc-cta-btn:hover {
  filter: brightness(0.97);
}

#eventbuzz-concierge-root .ebc-place-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-place-badge {
  display: inline-block;
  font-size: 10px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
  color: var(--ebc-muted);
  margin-bottom: 4px;
}

#eventbuzz-concierge-root .ebc-place-title {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
  margin-bottom: 4px;
}

#eventbuzz-concierge-root .ebc-place-meta {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-top: 2px;
}

#eventbuzz-concierge-root .ebc-place-link {
  display: inline-block;
  margin-top: 8px;
  font-size: 12px;
  font-weight: 600;
  color: var(--ebc-accent);
  text-decoration: none;
}

#eventbuzz-concierge-root .ebc-place-link:hover {
  text-decoration: underline;
}

#eventbuzz-concierge-root .ebc-speaker-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-speaker-head {
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

#eventbuzz-concierge-root .ebc-speaker-photo {
  width: 48px;
  height: 48px;
  border-radius: 50%;
  object-fit: cover;
  flex-shrink: 0;
  background: #e2e8f0;
}

#eventbuzz-concierge-root .ebc-speaker-info {
  min-width: 0;
  flex: 1;
}

#eventbuzz-concierge-root .ebc-speaker-name {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
}

#eventbuzz-concierge-root .ebc-speaker-meta {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-top: 2px;
}

#eventbuzz-concierge-root .ebc-speaker-bio {
  margin-top: 8px;
  font-size: 12px;
  line-height: 1.45;
  color: var(--ebc-text);
  white-space: pre-wrap;
}

#eventbuzz-concierge-root .ebc-speaker-links {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 12px;
  margin-top: 8px;
}

#eventbuzz-concierge-root .ebc-speaker-link {
  font-size: 12px;
  font-weight: 600;
  color: var(--ebc-accent);
  text-decoration: none;
}

#eventbuzz-concierge-root .ebc-speaker-link:hover {
  text-decoration: underline;
}

#eventbuzz-concierge-root .ebc-exhibitor-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  background: #f8fafc;
}

#eventbuzz-concierge-root .ebc-exhibitor-head {
  display: flex;
  gap: 10px;
  align-items: flex-start;
}

#eventbuzz-concierge-root .ebc-exhibitor-logo {
  width: 48px;
  height: 48px;
  border-radius: 8px;
  object-fit: contain;
  flex-shrink: 0;
  background: #fff;
  border: 1px solid var(--ebc-border);
}

#eventbuzz-concierge-root .ebc-exhibitor-info {
  min-width: 0;
  flex: 1;
}

#eventbuzz-concierge-root .ebc-exhibitor-name {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
}

#eventbuzz-concierge-root .ebc-exhibitor-meta {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-top: 2px;
}

#eventbuzz-concierge-root .ebc-exhibitor-desc {
  margin-top: 8px;
  font-size: 12px;
  line-height: 1.45;
  color: var(--ebc-text);
  white-space: pre-wrap;
}

#eventbuzz-concierge-root .ebc-exhibitor-links {
  display: flex;
  flex-wrap: wrap;
  gap: 8px 12px;
  margin-top: 8px;
}

#eventbuzz-concierge-root .ebc-exhibitor-link {
  font-size: 12px;
  font-weight: 600;
  color: var(--ebc-accent);
  text-decoration: none;
}

#eventbuzz-concierge-root .ebc-exhibitor-link:hover {
  text-decoration: underline;
}

#eventbuzz-concierge-root .ebc-ticket-qr-card {
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 12px;
  background: #f8fafc;
  text-align: center;
}

#eventbuzz-concierge-root .ebc-ticket-qr-title {
  font-weight: 650;
  font-size: 14px;
  color: var(--ebc-text);
  margin-bottom: 4px;
}

#eventbuzz-concierge-root .ebc-ticket-qr-meta {
  font-size: 12px;
  color: var(--ebc-muted);
  margin-bottom: 10px;
}

#eventbuzz-concierge-root .ebc-ticket-qr-img {
  display: block;
  width: 200px;
  height: 200px;
  max-width: 100%;
  margin: 0 auto;
  border-radius: 8px;
  background: #fff;
}

#eventbuzz-concierge-root .ebc-ticket-qr-hint {
  margin-top: 8px;
  font-size: 11px;
  color: var(--ebc-muted);
}

#eventbuzz-concierge-root .ebc-ticket-qr-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  justify-content: center;
  margin-top: 10px;
}

#eventbuzz-concierge-root .ebc-ticket-qr-download,
#eventbuzz-concierge-root .ebc-ticket-qr-email {
  display: inline-block;
  padding: 8px 14px;
  border-radius: 8px;
  border: 1px solid var(--ebc-accent);
  font-size: 12px;
  font-weight: 650;
  text-decoration: none;
  cursor: pointer;
  font-family: inherit;
  line-height: 1.2;
}

#eventbuzz-concierge-root .ebc-ticket-qr-download {
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
}

#eventbuzz-concierge-root .ebc-ticket-qr-email {
  background: #fff;
  color: var(--ebc-accent);
}

#eventbuzz-concierge-root .ebc-ticket-qr-download:hover,
#eventbuzz-concierge-root .ebc-ticket-qr-email:hover {
  filter: brightness(0.97);
}

#eventbuzz-concierge-root .ebc-ticket-qr-email:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

#eventbuzz-concierge-root .ebc-quick-replies {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
  align-self: flex-start;
  max-width: 100%;
  padding: 2px 0 4px;
}

#eventbuzz-concierge-root .ebc-chip {
  border: 1px solid color-mix(in srgb, var(--ebc-accent) 45%, var(--ebc-border));
  background: #fff;
  color: var(--ebc-accent);
  border-radius: 999px;
  padding: 7px 12px;
  font-size: 13px;
  font-weight: 600;
  line-height: 1.2;
  cursor: pointer;
  transition: background 0.15s ease, color 0.15s ease, border-color 0.15s ease;
}

#eventbuzz-concierge-root .ebc-chip:hover:not(:disabled) {
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
  border-color: var(--ebc-accent);
}

#eventbuzz-concierge-root .ebc-chip:disabled {
  opacity: 0.55;
  cursor: not-allowed;
}

#eventbuzz-concierge-root .ebc-error {
  color: #b91c1c;
  font-size: 12px;
  min-height: 16px;
  padding: 0 14px 6px;
}

#eventbuzz-concierge-root .ebc-inputbar {
  display: flex;
  gap: 8px;
  padding: 12px;
  border-top: 1px solid var(--ebc-border);
  background: #fff;
}

#eventbuzz-concierge-root .ebc-input {
  flex: 1;
  border: 1px solid var(--ebc-border);
  border-radius: 10px;
  padding: 10px 12px;
  font-size: 14px;
  outline: none;
}

#eventbuzz-concierge-root .ebc-input:focus {
  border-color: var(--ebc-accent);
}

#eventbuzz-concierge-root .ebc-send {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  padding: 0;
  border: none;
  border-radius: 50%;
  background: var(--ebc-accent);
  color: var(--ebc-accent-text);
  cursor: pointer;
}

#eventbuzz-concierge-root .ebc-send-icon {
  display: block;
  margin-left: 2px; /* optical center for paper-plane */
}

#eventbuzz-concierge-root .ebc-send:hover:not(:disabled) {
  filter: brightness(1.06);
}

#eventbuzz-concierge-root .ebc-send:disabled,
#eventbuzz-concierge-root .ebc-input:disabled,
#eventbuzz-concierge-root .ebc-mic:disabled {
  opacity: 0.6;
  cursor: not-allowed;
}

#eventbuzz-concierge-root .ebc-hidden {
  display: none !important;
}

#eventbuzz-concierge-root .ebc-mic {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  width: 42px;
  height: 42px;
  padding: 0;
  border: 1px solid var(--ebc-border);
  border-radius: 50%;
  background: #fff;
  color: var(--ebc-accent);
  cursor: pointer;
}

#eventbuzz-concierge-root .ebc-mic:hover:not(:disabled) {
  border-color: var(--ebc-accent);
  background: rgba(var(--ebc-accent-rgb), 0.08);
}

#eventbuzz-concierge-root .ebc-mic.is-active {
  background: var(--ebc-accent);
  border-color: var(--ebc-accent);
  color: var(--ebc-accent-text);
}

#eventbuzz-concierge-root .ebc-mic.is-listening {
  box-shadow: 0 0 0 4px rgba(var(--ebc-accent-rgb), 0.22);
}

#eventbuzz-concierge-root .ebc-mic.is-speaking,
#eventbuzz-concierge-root .ebc-mic.is-connecting {
  animation: ebc-mic-pulse 1.2s ease-in-out infinite;
}

@keyframes ebc-mic-pulse {
  0%,
  100% {
    box-shadow: 0 0 0 0 rgba(var(--ebc-accent-rgb), 0.35);
  }
  50% {
    box-shadow: 0 0 0 6px rgba(var(--ebc-accent-rgb), 0.08);
  }
}

/* Typing indicator */
#eventbuzz-concierge-root .ebc-msg.ebc-typing {
  padding: 12px 16px;
  min-width: 56px;
}

#eventbuzz-concierge-root .ebc-typing-dots {
  display: inline-flex;
  align-items: center;
  gap: 5px;
  height: 14px;
}

#eventbuzz-concierge-root .ebc-typing-dot {
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: var(--ebc-muted);
  opacity: 0.35;
  animation: ebc-typing-bounce 1.2s ease-in-out infinite;
}

#eventbuzz-concierge-root .ebc-typing-dot:nth-child(2) {
  animation-delay: 0.15s;
}

#eventbuzz-concierge-root .ebc-typing-dot:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes ebc-typing-bounce {
  0%,
  60%,
  100% {
    transform: translateY(0);
    opacity: 0.35;
  }
  30% {
    transform: translateY(-5px);
    opacity: 1;
  }
}

/* Reply feedback footer */
#eventbuzz-concierge-root .ebc-feedback {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 8px;
  margin-top: 10px;
  padding-top: 8px;
  border-top: 1px solid var(--ebc-border);
}

#eventbuzz-concierge-root .ebc-feedback-label {
  font-size: 11px;
  line-height: 1.3;
  color: #94a3b8;
  font-weight: 400;
}

#eventbuzz-concierge-root .ebc-feedback-actions {
  display: flex;
  align-items: center;
  gap: 2px;
  flex-shrink: 0;
}

#eventbuzz-concierge-root .ebc-feedback-btn {
  border: none;
  background: transparent;
  cursor: pointer;
  font-size: 13px;
  line-height: 1;
  padding: 4px 6px;
  border-radius: 6px;
  opacity: 0.7;
}

#eventbuzz-concierge-root .ebc-feedback-btn:hover:not(:disabled) {
  opacity: 1;
  background: rgba(15, 23, 42, 0.06);
}

#eventbuzz-concierge-root .ebc-feedback-btn:disabled {
  opacity: 0.35;
  cursor: default;
}

#eventbuzz-concierge-root .ebc-msg.ebc-ephemeral {
  font-size: 12px;
  color: var(--ebc-muted);
  background: transparent;
  border: none;
  padding: 2px 4px;
  max-width: 92%;
}