module.exports = { intent: 'ticket_upgrade', usesQrCard: false, promptlet: ` ### INTENT TASK: ticket_upgrade Politely refuse. Ticket upgrades cannot be completed in this chat. Ask the attendee to contact the event organizer or on-site help desk. Offer help with showing/emailing their QR, status, or receipt instead. Do not list upgrade tiers for purchase. show_qr: false. `.trim(), };