diff --git a/src/app/components/whatsapp-chatbot/WhatsAppReceptionTab.tsx b/src/app/components/whatsapp-chatbot/WhatsAppReceptionTab.tsx
index ffd1fa74..45398dcc 100644
--- a/src/app/components/whatsapp-chatbot/WhatsAppReceptionTab.tsx
+++ b/src/app/components/whatsapp-chatbot/WhatsAppReceptionTab.tsx
@@ -74,6 +74,7 @@ function receptionFromBot(bot: ConciergeBotRecord): ConciergeBotReception {
     allowNonRegistered: Boolean(r.allowNonRegistered),
     prefillText: r.prefillText || "Hi",
     welcomeMessage: r.welcomeMessage || DEFAULT_WELCOME,
+    welcomeCtas: Array.isArray(r.welcomeCtas) ? r.welcomeCtas : [],
     unmatchedBadgePrompt: r.unmatchedBadgePrompt || DEFAULT_BADGE,
     staffHandoffMessage: r.staffHandoffMessage || DEFAULT_STAFF,
     dripAudience: r.dripAudience === "all_inbound" ? "all_inbound" : "matched",
@@ -180,7 +181,9 @@ export function WhatsAppReceptionTab({
     setSaving(true);
     setMsg(null);
     let dripsPayload: ConciergeReceptionDrip[];
+    let welcomeCtas: WhatsAppCtaItem[];
     try {
+      welcomeCtas = normalizeCtasForSave((reception.welcomeCtas || []) as WhatsAppCtaItem[]);
       dripsPayload = (reception.drips || []).map((d) => {
         const ctas =
           d.contentKind === "upcoming_agenda" ? [] : normalizeCtasForSave((d.ctas || []) as WhatsAppCtaItem[]);
@@ -209,6 +212,7 @@ export function WhatsAppReceptionTab({
     const res = await conciergeBotsApi.update(bot._id, {
       reception: {
         ...reception,
+        welcomeCtas,
         drips: dripsPayload,
       },
     });
@@ -400,6 +404,12 @@ export function WhatsAppReceptionTab({
         <p style={{ fontSize: 11, color: "var(--muted-foreground)", margin: "4px 0 10px" }}>
           Placeholders: {"{firstName}"}, {"{profileName}"}, {"{eventName}"}, {"{engagementUrl}"}
         </p>
+        <div style={{ marginBottom: 12 }}>
+          <WhatsAppCtaEditor
+            value={(reception.welcomeCtas || []) as WhatsAppCtaItem[]}
+            onChange={(welcomeCtas) => patch({ welcomeCtas })}
+          />
+        </div>
         <label>
           If not matched — ask for badge photo
           <textarea
diff --git a/src/app/components/whatsapp/WhatsAppCtaEditor.tsx b/src/app/components/whatsapp/WhatsAppCtaEditor.tsx
index 21bb48c4..141dc2ea 100644
--- a/src/app/components/whatsapp/WhatsAppCtaEditor.tsx
+++ b/src/app/components/whatsapp/WhatsAppCtaEditor.tsx
@@ -53,8 +53,8 @@ export function normalizeCtasForSave(ctas: WhatsAppCtaItem[] | undefined): Whats
   }
   if (type === "url") {
     if (rows.length > 1) throw new Error("Only one URL button is allowed per message.");
-    if (!/^https?:\/\//i.test(rows[0].value) && !/\{engagementUrl\}/i.test(rows[0].value)) {
-      throw new Error("URL buttons must start with http:// or https://, or use {engagementUrl}");
+    if (!/^https?:\/\//i.test(rows[0].value) && !/\{(?:url|engagementUrl)\}/i.test(rows[0].value)) {
+      throw new Error("URL buttons must start with http:// or https://, or use {Url}");
     }
     return [{ type: "url", label: rows[0].label, value: rows[0].value.slice(0, 2000) }];
   }
@@ -106,7 +106,7 @@ export function WhatsAppCtaEditor({
         <span style={{ fontSize: compact ? 12 : "var(--text-sm)", fontWeight: 500 }}>Buttons (optional)</span>
         <span style={{ fontSize: 11, color: "var(--muted)", lineHeight: 1.4 }}>
           Up to 3 Reply buttons, or one URL button — not both. Only sent inside the 24-hour chat window.
-          For unique participant links, set the URL to exactly {"{engagementUrl}"} (the visitor must already be
+          For unique participant links, set the URL to exactly {"{Url}"} (the visitor must already be
           identified so we can build their link).
         </span>
       </div>
@@ -163,7 +163,7 @@ export function WhatsAppCtaEditor({
               style={IS}
               value={row.value}
               disabled={disabled}
-              placeholder={row.type === "url" ? "{engagementUrl} or https://…" : "Same as label if empty"}
+              placeholder={row.type === "url" ? "{Url} or https://…" : "Same as label if empty"}
               onChange={(e) => patchRow(i, { value: e.target.value })}
             />
           </label>
diff --git a/src/services/api/conciergeBots.ts b/src/services/api/conciergeBots.ts
index efa8b293..2d29f462 100644
--- a/src/services/api/conciergeBots.ts
+++ b/src/services/api/conciergeBots.ts
@@ -31,6 +31,7 @@ export interface ConciergeBotReception {
   allowNonRegistered?: boolean;
   prefillText?: string;
   welcomeMessage?: string;
+  welcomeCtas?: Array<{ type: "reply" | "url"; label: string; value: string }>;
   unmatchedBadgePrompt?: string;
   staffHandoffMessage?: string;
   dripAudience?: "matched" | "all_inbound";