diff --git a/src/services/conciergeInbound.js b/src/services/conciergeInbound.js
index 927ca0f..a3f193c 100644
--- a/src/services/conciergeInbound.js
+++ b/src/services/conciergeInbound.js
@@ -25,6 +25,32 @@ function isGuestProtectedQuery(text) {
   return GUEST_PROTECTED_KEYWORDS.some((k) => lower.includes(k));
 }
 
+const INTENT_CATEGORIES = {
+  EVENT_INFORMATION: 'Event Information',
+  PERSONAL_INFORMATION: 'Personal Information',
+  FOOD: 'Food',
+  PLACES: 'Places',
+  UNRECOGNIZED: 'unrecognized',
+};
+
+function determineIntentCategory(text) {
+  const normalized = String(text || '').toLowerCase().trim();
+  if (!normalized) return INTENT_CATEGORIES.UNRECOGNIZED;
+
+  const contains = (terms) => terms.some((term) => normalized.includes(term));
+
+  const personalTerms = ['ticket', 'badge', 'seat', 'registration', 'check in', 'check-in', 'attendee', 'profile'];
+  const foodTerms = ['food', 'menu', 'eat', 'lunch', 'dinner', 'breakfast', 'snack', 'coffee', 'tea', 'restaurant', 'cafe', 'vendor', 'catering', 'meal', 'vegan', 'vegetarian'];
+  const placeTerms = ['where', 'location', 'map', 'nearest', 'restroom', 'bathroom', 'parking', 'entrance', 'exit', 'hall', 'stage', 'booth', 'room', 'lounge', 'gate', 'venue', 'office', 'directions', 'route', 'floor'];
+  const eventTerms = ['event', 'information', 'info', 'schedule', 'agenda', 'program', 'speaker', 'speakers', 'sessions', 'session', 'time', 'date', 'venue', 'wifi', 'wi-fi', 'rules', 'policy', 'sponsor', 'join', 'host'];
+
+  if (contains(foodTerms)) return INTENT_CATEGORIES.FOOD;
+  if (contains(placeTerms)) return INTENT_CATEGORIES.PLACES;
+  if (contains(personalTerms)) return INTENT_CATEGORIES.PERSONAL_INFORMATION;
+  if (contains(eventTerms)) return INTENT_CATEGORIES.EVENT_INFORMATION;
+  return INTENT_CATEGORIES.UNRECOGNIZED;
+}
+
 async function findParticipantForEvent(eventId, organizationId, input) {
   const raw = String(input || '').trim();
   if (!raw) return null;
@@ -220,6 +246,9 @@ async function processInboundMessage(jobData) {
 
   if (!incomingRawText) return;
 
+  const intentCategory = determineIntentCategory(incomingRawText);
+  console.log(`[intent] query="${incomingRawText}" category="${intentCategory}"`);
+
   const includeEventDetails = bot.knowledge?.includeEventDetails !== false;
   const answer = await executeLocalRAG(eventId, incomingRawText, eventName, { includeEventDetails });
   const reply =